Overview
This page provides information for accredited providers and scheme participants of the VEU program. To access consumer information on the program, please go to the Energy saving information for consumers page.
The VEU program introduces the ceiling insulation activity (activity 48) in two stages.
- Stage 1 commenced on 14 April 2026, allowing upgrades to be delivered only in public housing and community housing residential premises.
- Stage 2 commenced on 1 October 2026 and expanded eligibility to all residential premises in Victoria.
The ceiling insulation activity involves the installation of bulk insulation products (batts or blanket) or rigid cellular foam insulation products into eligible uninsulated or under insulated residential ceiling spaces.
Only installations that meet all eligibility, product, information sharing, pre-installation, installation, co-payment and product disposal requirements are eligible for Victorian energy efficiency certificate (VEEC) creation.
Eligibility requirements
To be eligible, the ceiling insulation installation must be undertaken:
- in premises that are either a:
- Class 1 building or under Part A6 of Volume One of the Building Code, or
- sole occupancy unit of a Class 2 building under Part A6 of Volume One of the Building Code
- in a ceiling space that is either:
- uninsulated - a space that contains no existing insulation or only reflective foil insulation sheets hung below the roofing material, or
- under insulated - a space that contains existing uncompressed insulation with an average R-value of less than R2.0.
The ceiling insulation activity is not eligible for VEECs where the insulation installation is undertaken in premises that:
- contain luminaires which are not IC or IC-4 rated luminaire in its ceiling (i.e. premises are not eligible where the premises contain luminaries/downlights that cannot be safely abutted against or covered with insulation)
- have been constructed within the last five years, or where the part of the premises in which insulation is to be installed has been constructed, renovated, or extended within the last five years.
Activity guide
1 October 2026
Find out about eligibility and activity requirements for creating VEECs under the ceiling insulation activity.
See the resource section on this page for:
- general accreditation conditions an accredited person must comply with for ceiling insulation instalations under the VEU program
- the VEEC assignment form template which outlines all required information which must be captured in the VEEC assignment form
- the owner's consent form template which can be used to obtain owner’s consent to share information
- the pre-installation safety assessment forms which must be completed for each ceiling insulation activity
- technical safety guidance material for ceiling insulation activities
- frequently asked questions.
Get involved
If you are interested in undertaking ceiling insulation activities, you can either:
- work with an accredited person who is accredited to undertake ceiling insulation activities
- apply for accreditation, renewal or variation of accreditation conditions to undertake ceiling insulation activities.
Activity Resources
General accreditation conditions
Conditions an accredited person must comply with for ceiling insulation installations under the VEU program, even if no VEECs are created for the installation)
1 October 2026
Assignment form
1 October 2026
The VEEC assignment form template sets out the information which must be captured for the ceiling insulation activity.
Owner's consent form template
14 April 2026
Owner's consent form template
Accredited persons may use this owner consent form template to obtain written consent from the owner for sharing of information with the commission, WorkSafe and Energy Safe Victoria.
(docx, 125.17 KB)
VEU Scheme Participant Privacy Collection Notice
1 October 2026
VEU Scheme Participant Privacy Collection Notice
(docx, 50.64 KB)
Pre-installation safety assessment forms
14 April 2026
Pre-installation electrical safety assessment form
An applicable electrician must complete and sign this VEU pre-installation electrical safety assessment form before any insulation works are undertaken (and not earlier than 30 days before the works commences).
14 April 2026
Pre-installation installer safety assessment form
The lead installer for the ceiling insulation installation must complete and sign this pre-installation installer safety assessment form prior to the commencement of any insulation works.
Technical safety guidance resources published by the Department of Energy, Environment and Climate Action
To manage safety risks and hazards in relation to this activity, and ensure all relevant safety requirements are met, accredited persons and scheme participants should review the technical guidance materials published on the DEECA website: Insulation requirements for industry page.
Frequently asked questions
These frequently asked questions address key questions received from industry about the ceiling insulation activity, including:
activity design
administrative settings
risk controls
related program requirements.
23 September 2026
Victorian Energy Upgrades ceiling insulation activity: frequently asked questions
(docx, 103.54 KB)
Get products listed on the VEU Register of Products
Any products installed as part of this activity must be listed on the VEU Register of Products(opens in a new window) by the time of certificate creation. Please view the VEU product applicants page for information on how to apply for a product to be listed on the VEU Register of Products.
Activity Resources
General accreditation conditions
Conditions an accredited person must comply with for ceiling insulation installations under the VEU program, even if no VEECs are created for the installation)
1 October 2026
Assignment form
1 October 2026
The VEEC assignment form template sets out the information which must be captured for the ceiling insulation activity.
Owner's consent form template
14 April 2026
Accredited persons may use this owner consent form template to obtain written consent from the owner for sharing of information with the commission, WorkSafe and Energy Safe Victoria.
VEU Scheme Participant Privacy Collection Notice
1 October 2026
Pre-installation safety assessment forms
14 April 2026
Pre-installation electrical safety assessment form(opens in a new window)
An applicable electrician must complete and sign this VEU pre-installation electrical safety assessment form before any insulation works are undertaken (and not earlier than 30 days before the works commences).
The lead installer for the ceiling insulation installation must complete and sign this pre-installation installer safety assessment form prior to the commencement of any insulation works.
Technical safety guidance resources published by the Department of Energy, Environment and Climate Action
Frequently asked questions
These frequently asked questions address key questions received from industry about the ceiling insulation activity, including:
- activity design
- administrative settings
- risk controls
- related program requirements.
23 September 2026
Updated