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Water

We regulate Victoria’s water businesses. We assess and approve the prices they can charge, set the service standards they must meet and monitor their performance.

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Water price review 2028

We are preparing to review the new prices to apply from 1 July 2028 for 16 Victorian water businesses.

Read the draft decision

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For water customers

Information for water customers

Find information about water bills, water prices, payment support, family violence support and other services and rights available to you as a water customer.

Water sector performance and reporting

See how water businesses are performing and how customers rate them.

For water businesses

How we regulate the water sector

We regulate Victorian water businesses through price reviews, codes, guidelines and performance monitoring.

Water industry standards, codes and guidelines

Read the rules Victorian water businesses must follow, and our guidance on how to follow them.

Water inquiries, studies and reviews

View findings from inquiries, studies and reviews that promote the long-term interests of water consumers.

Water prices

Water prices, tariffs and special drainage

See how we review and approve water prices and find the maximum prices each water business can charge. Includes prices for special drainage areas.

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