
Electricity and gas
We licence a range of Victorian gas and electricity businesses. We also publish codes and guidelines that regulated businesses must follow, and conduct reviews and inquiries that promote the long-term interests of electricity and gas consumers.

Water
We conduct price reviews for all Victorian water businesses. We also monitor business performance and conduct reviews and inquiries.

Local government
We administer higher council rate caps, produce council compliance reports and conduct inquiries and reviews that promote sustainable outcomes for councils and the community.

Transport
We have a regulatory role overseeing the Port of Melbourne services. We previously had a role in unbooked commercial passenger vehicles fares and charges, and accident towing charges.

Victorian Energy Upgrades program
We regulate participants and products in the Victorian Energy Upgrades (VEU) program to deliver energy efficiency improvements which are more affordable for consumers, and reduces their long term energy consumption.
Latest news
Businesses banned from energy efficiency scheme for false claims and banned sales activity
The Essential Services Commission has cancelled the Victorian Energy Upgrades accreditation of Add On Services Pty Ltd (Solar On Roof) and Renewable Energy Pty Ltd (Re-Energi).
Liquidators appointed for Victorian Energy Upgrades businesses, Eco Assets Manager and 0Carbon
The Essential Services Commission has been notified that two businesses involved with the Victorian Energy Upgrades program have entered external administration and are no longer operating.
Business suspended from energy efficiency program over doctored photos and customer details
The Essential Services Commission has suspended the Victorian Energy Upgrades accreditation of Royal One Pty Ltd.
Seeking feedback on guidance to assist businesses with water price submissions
Seeking feedback on guidance to assist businesses with water price submissions
Regulator takes energy retailer ENGIE to court alleging customer support failures
The Essential Services Commission has commenced civil penalty proceedings in the Supreme Court of Victoria against energy retailer ENGIE.

Featured consultations
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Featured consultations
Victorian Default Offer price review 2026–27 - Consultation closes 10 April 2026
Review of life support protections in Victoria - Consultation closes 16 April 2026
Reviewing the Energy Retail Code of Practice - Consultation closes 24 April 2026
Water price review 2026 - Consultation closes 1 May 2026
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