The Victorian Energy Upgrades (VEU) program helps Victorians reduce their energy bills and greenhouse gas emissions by providing access to discounted energy efficient product and services.
The Essential Services Commission regulates the program participants and administers the program in accordance with the Victorian Energy Efficiency Target Act 2007 (VEET Act) and regulations. Our responsibilities include to:
- accredit persons who are able to create Victorian energy efficiency certificates (VEECs) under the program
- regulate persons who are able to trade in VEECs
- validate the creation of VEECs for registration
- administer the registration, transfer and surrender of VEECs
- approve energy efficient products and set performance standards for certain products that can be installed under the program
- monitor compliance with the VEET Act, regulations and guidelines, including the VEU code of conduct
- conduct assurance and compliance audits of accredited persons
- take enforcement action against regulated program participants
- issue shortfall statements to energy retailers and enforce energy efficiency shortfall penalties
- maintain electronic registers.
Our key goal is to safeguard the integrity of the program by maintaining confidence in the energy efficiency benefits delivered to consumers, and delivering a balanced, transparent and efficient program for participants. We do this by implementing an integrated risk-based framework to all our regulatory activities and regularly engaging with stakeholders to discuss improvements
View the legislation relating to the program page for more information.
How we register Victorian energy efficiency certificates (VEECs)
Learn more about our assessment process to register your Victorian Energy Efficiency Certificates (VEECs) once they are created.
Our VEU audit, engagement, compliance and enforcement functions
We deliver a range of audit, engagement, compliance and enforcement functions under the Victorian Energy Upgrades (VEU) program, using a risk-based framework approach.
How we approve products and set standards
We maintain a register of the products that may be used in the Victorian Energy Upgrades (VEU) program, and set standards for certain products.
How we make VEU decisions
We have developed a framework which is designed to support good decision making practices under the VEU program.
Determinations made under the VEET Regulations
We have made a number of determinations under the Victorian Energy Efficiency Target Regulations (2018).
VEU program fees
This page sets out the fees charged as part of the Victorian Energy Upgrades program.
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